Project Background
DAC is the leading distributor of fresh produce, proteins, and dairy in Quintana Roo, operating two major distribution centers. As their volume and client base grew, their internal operations became increasingly inefficient: manual processes, siloed inventory control, delays in procurement, and no visibility into logistics or sales data. DAC partnered with AmpleMax to build a fully customized ERP to centralize all critical functions into a single platform tailored to their workflow and growth plans.
We developed a tailored ERP that streamlined DAC’s operations, reduced waste, and boosted revenue across the food supply chain.
Objectives
Centralize all core operations into a single digital platform.
Reduce inventory waste and spoilage.
Automate procurement and order tracking.
Improve client order accuracy and speed of fulfillment.
Support scalable growth without adding administrative burden.
Key Features Delivered
Custom ERP for Food Distribution
Real-time inventory and expiration management
Automated purchase orders based on stock levels
Digital order creation and route assignment
Warehouse inbound/outbound tracking
Dashboard for financials, sales, procurement, and losses
Our Approach
Business Process Analysis:
Conducted shadowing sessions with warehouse, procurement, and sales staff to understand operational workflows.
Mapped all manual processes related to inventory, order fulfillment, and billing.
Identified key bottlenecks such as overstock, data duplication, and untraceable shrinkage.
Modular ERP Design & Architecture:
Designed a modular system covering inventory, procurement, sales, ecommerce and finance.
Created workflows tailored to the food distribution industry, including expiration tracking and batch control.
Collaborated with DAC’s leadership to prioritize MVP modules for immediate impact.
Agile Development & Validation:
Developed modules in sprints, with bi-weekly demos and validations with each department.
Ensured interoperability between modules through a centralized database and role-based access control.
Incorporated flexible rules for pricing, discounts, and supplier management.
Training & Onboarding:
Designed training materials and ran hands-on workshops with warehouse, admin, and management teams.
Created internal user champions in each department to support adoption.
Monitored platform usage during the first month to resolve issues proactively.
Optimization & Data-Driven Decision Making:
Enabled dashboards and alerts for monitoring waste, fulfillment efficiency, and customer performance.
Set up automated reports for inventory rotation, supplier metrics, and sales forecasts.
Conducted quarterly reviews with DAC leadership to refine processes and define new feature requests.
Results
22% reduction in inventory waste within 4 months.
+17% growth in average order value per client.
30% faster order processing and delivery time.
Platform used by 100% of operational staff across two distribution centers.
DAC now services 15% more clients without increasing headcount.
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